- 1 We manage all the daily operations of your business on Amazon.
- 3 Featured services we offer
- 3.0.2 1- Vendor Central – Retail management
- 3.0.3 2- Seller Central
- 3.0.4 3-Management of catalogs
- 3.0.5 4-Incidents, tickets and notifications
- 3.0.6 5- Customer service, Q&A y reviews
- 3.0.7 6-Integrations and processes – VC, SC, ERP, EDI…
- 3.0.8 7-Amazon FCA Order Management
- 3.0.9 8-Reporting, processes, analytics and internal control
- 3.0.10 9-Control of parallel markets andvendors
- 5 Specific modules for each business
We manage all the daily operations of your business on Amazon.
- Featured services we offer
With our specialized team in operations and our own fredda.® technology, we manage Vendor and Seller Central, tickets, credit notes, forecasts, performance, and more.
Featured services we offer
Nuestros clientes tienen acceso a un panel interactivo que les permite monitorear en tiempo real su marca, incluyendo indicadores clave de rendimiento (KPIs) como análisis de competencia, precios, SEO, gestión de catálogo y muchas otras funcionalidades.
1- Vendor Central – Retail management
Our company specializes in managing large clients, the majority of whom sell through international Vendor Central accounts. We have exclusive proprietary technology in the market focused on comprehensive management of retail accounts, including purchase orders (POs), tickets, incidents, cases, catalog, stocks, analytics, charges, and more.
2- Seller Central
We take care of the total or partial management of your Seller Central (3P) account for any product, category, and country. With our specialised team, our know-how, and technology, we control all aspects of the account to create the maximum volume of sales
3-Management of catalogs
Currently, we manage over 200,000 products and have a specialized team dedicated to international catalog management. With our technology, we are able to optimize, control, and monitor all products of a brand in any country.
4-Incidents, tickets and notifications
Amazon is very demanding in its daily operations and requires a high level of internal resources from brands. That’s why we have a dedicated department and proprietary technology specifically developed to manage the daily operations in any country, category, and for any product.
5- Customer service, Q&A y reviews
Our native multi-language team, technology applied to buyer support, reviews, and reputation management allows us to provide exceptional service to our partners. We are accustomed to managing large volumes of reviews, questions, and incidents in diverse verticals such as pharmacy, food, cosmetics, clothing, toys, and electronics.
6-Integrations and processes – VC, SC, ERP, EDI…
Our IT department is highly experienced in developing integrations for our clients, both ad hoc and direct integrations with their ERP systems – EDI, SAP, Microsoft Dynamics, or any other – with their Vendor or Seller Central account or other management tools.
7-Amazon FCA Order Management
Very few consulting firms in the world have real knowledge about Amazon’s FCA order management through its platform for vendors. For large manufacturers with high purchase volumes, we manage their FOB orders directly from the factory, ensuring all the guarantees and requirements of Amazon are met.
8-Reporting, processes, analytics and internal control
Whether you sell as a Vendor or Seller, we offer a fully integrated dashboard for both platforms. This dashboard allows you to access unified analytics in a single platform, where you can easily monitor and analyze your performance. Furthermore, our team of operations experts in international sales will audit your entire logistics operation, processes, and analytics to optimize every detail and maximize the benefits of your sales.
9-Control of parallel markets andvendors
We have our own warehouses and offices in Europe, USA, and Latin America, allowing us to take care of everything for you. We can provide high-value services to brands through logistics, preparation of special bundles for Amazon, labeling, picking, and packing. No other agency or consulting firm offers our services
Specific modules for each business
We understand that each brand is unique and has its own specific needs. Therefore, we continue to develop tailored solutions to meet those needs.
technologies for each exclusive business model in the market
Amazon FRESH – Supermarket
Market and competitive analysis