We manage all your daily Amazon business operations.
Thanks to our international operations team and fredda.®, our proprietary technology, we optimize daily brand management. Focus on tasks that truly add value to you!
Featured services offered
Our clients have access to an interactive dashboard to monitor their brand in real-time with key indicators related to performance, competition, pricing, SEO, catalog and many other features.
Vendor Central - Retail management
Our company specializes in big client management, most of whom sell through International Vendor Central accounts. Our proprietary technology is market-exclusive, focusing on the comprehensive management of retail accounts: POs, tickets, incidents, cases, catalogs, stocks, analytics, charges…
We take care of the total or partial management of your Seller Central (3P) account for any product, category and country. With our specialized team, know-how, and proprietary technology, we control all aspects of your account to maximize sales growth and control the channel.
We currently have more than 400,000 products under management and a team specializing in international catalog management. Our technology facilitates the optimization, control, and monitoring of all brand products in any country.
Incidents, tickets and notifications
Amazon is highly demanding in its daily operations and requires a high level of internal resources from brands. That is why we have a department and proprietary technology specifically dedicated to managing all the daily operations in any country or category, and for any goods.
Amazon customer service
Our native andmultilingual team, technology applied to buyer service, ratings, and review management, means that we offer exceptional service to our partners. We are comfortable managing large volumes of reviews, queries, and incidents in a wide range of sectors such as pharmaceuticals, food, cosmetics, clothing, toys, and electronics.
Integrations and processes - VC, SC, ERP, EDI...
Our IT department is very used to developing integrations for our clients, both ad hoc and directly in their ERP – EDI, SAP, Microsoft Dynamics or any other software, using their Vendor or Seller Central account or other management tools.
Amazon FCA Order Management
Very few consultancies in the world have any real knowledge of Amazon’s FCA order management through their vendor platform. For large manufacturers with high purchasing volumes, we manage their FOB orders from the factory itself, with all Amazon warranties and requirements.
Reporting, processes, analytics and internal control
Whether you sell on Vendor or Seller, we offer you a fully integrated dashboard of the two platforms where you can check all the analytics unified on the same platform. In addition, our operations team, who are experts in international sales, will audit your entire operations related to logistics, processes, and analytics to optimize every detail and earn the most profit from your sale.
Parallel market and seller control
We have proprietary warehouses and offices in Europe, the United States and Latin America, so we can take care of everything. We can offer high-value brand services through logistics, preparation of special bundles for Amazon, labeling, picking, or packing. No other agency or consultancy firm offers these services.