Operations Management - Azzgency

We manage all your daily Amazon business operations.

Thanks to our international operations team and fredda.®, our proprietary technology, we optimize daily brand management. Focus on tasks that truly add value to you!

Featured services offered

Our clients have access to an interactive dashboard to monitor their brand in real-time with key indicators related to performance, competition, pricing, SEO, catalog and many other features.

Vendor Central - Retail management

Our company specializes in big client management, most of whom sell through International Vendor Central accounts. Our proprietary technology is market-exclusive, focusing on the comprehensive management of retail accounts: POs, tickets, incidents, cases, catalogs, stocks, analytics, charges…

Seller Central

We take care of the total or partial management of your Seller Central (3P) account for any product, category and country. With our specialized team, know-how, and proprietary technology, we control all aspects of your account to maximize sales growth and control the channel.

Catalogue management

We currently have more than 400,000 products under management and a team specializing in international catalog management. Our technology facilitates the optimization, control, and monitoring of all brand products in any country.

Incidents, tickets and notifications

Amazon is highly demanding in its daily operations and requires a high level of internal resources from brands. That is why we have a department and proprietary technology specifically dedicated to managing all the daily operations in any country or category, and for any goods.

Amazon customer service

Our native andmultilingual team, technology applied to buyer service, ratings, and review management, means that we offer exceptional service to our partners. We are comfortable managing large volumes of reviews, queries, and incidents in a wide range of sectors such as pharmaceuticals, food, cosmetics, clothing, toys, and electronics.

Integrations and processes - VC, SC, ERP, EDI...

Our IT department is very used to developing integrations for our clients, both ad hoc and directly in their ERP – EDI, SAP, Microsoft Dynamics or any other software, using their Vendor or Seller Central account or other management tools.

Amazon FCA Order Management

Very few consultancies in the world have any real knowledge of Amazon’s FCA order management through their vendor platform. For large manufacturers with high purchasing volumes, we manage their FOB orders from the factory itself, with all Amazon warranties and requirements.

Reporting, processes, analytics and internal control

Whether you sell on Vendor or Seller, we offer you a fully integrated dashboard of the two platforms where you can check all the analytics unified on the same platform. In addition, our operations team, who are experts in international sales, will audit your entire operations related to logistics, processes, and analytics to optimize every detail and earn the most profit from your sale.

Parallel market and seller control

We have proprietary warehouses and offices in Europe, the United States and Latin America, so we can take care of everything. We can offer high-value brand services through logistics, preparation of special bundles for Amazon, labeling, picking, or packing. No other agency or consultancy firm offers these services.

We analyze the market, the competition, the sellers, and their prices, and make very precise benchmarks essential for the development and strategy of the brand.

We know that each brand is different and has its own needs, so we continue to develop solutions
technology for each business model exclusive to the market

Amazon FRESH - Supermarket

Technology applied to the management of Amazon Fresh at the optimization level, rankings, sales, geolocated positioning by each postal code.

Market and competition analysis

Analizamos el mercado, la competencia, los vendedores, sus precios y podemos hacer benchmarks muy precisos fundamentales para el desarrollo y estrategia de la marca.

Counterfeit Detection

Our vast experience in managing large licenses worldwide has led us to develop specific tools for detecting potential counterfeits.

Vendor stock estimation

Knowing other sellers' stock, including Amazon, can help you plan your strategy, control prices, and prevent your brand from being sold from other countries.

Competitor ad control

We can compile reports on the competitors' advertisements by keyword, estimated costs, detect new opportunities, and optimize and reduce investment costs.

Benchmarking tool

Our tool facilitates the exhaustive monitoring and comparison of your own products with competitors' ASINs over several weeks. Control your competition!